Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Vincere Trading's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Business Description

Vincere Trading specializes in the retail sale of new and second-hand electronic gadgets and accessories. We provide quality electronics including mobile phones, laptops, tablets, accessories, and related technology products to customers.

3. Product Information

We strive to provide accurate product information, but we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Products may vary in:

  • Color appearance due to monitor settings
  • Minor cosmetic differences for refurbished items
  • Specifications based on manufacturer updates
  • Availability and pricing

4. Pricing and Payment

All prices are subject to change without notice. We reserve the right to:

  • Modify prices at any time
  • Limit quantities available for purchase
  • Refuse or cancel any order
  • Require additional verification for certain transactions

5. Warranty and Returns

We provide warranties on our products as follows:

  • New Products: Manufacturer warranty applies
  • Refurbished Products: 30-90 day limited warranty
  • Accessories: 30 day limited warranty
  • Returns: 14-day return policy for non-defective items

6. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times are estimates and may vary due to factors beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

7. Limitation of Liability

Vincere Trading shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

8. Intellectual Property

The content, layout, design, data, databases and graphics on this website are protected by intellectual property laws and belong to Vincere Trading or our licensors.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

10. Trade-In Program

Our trade-in program allows customers to exchange used devices for credit:

  • Device evaluation required before final credit determination
  • Credit valid for 30 days from assessment date
  • Devices must be in working condition
  • Trade-in values subject to market conditions

11. Contact Information

For questions about these Terms of Service, please contact us:

Vincere Trading

Business: Retail Sale of New and Second-Hand Electronic Gadgets and Accessories

Registration: 202203231883 (IP0576167-T)

Email: admin@vincere-trading.com

Phone: +601117985439

Address: 86, Jalan Bunga Anggerik, Dataran Ukay, 68000 Ampang, Selangor, Malaysia

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Vincere Trading operates, without regard to its conflict of law provisions.